Legislative Enforcement of Contractual Fairness in Malaysian Consumer Contracts

Main Article Content

Farhah Abdullah
Ong Tze Chin
Mohd Safri Mohammed Na'aim
Nor Honey Dayatie

Abstract

Consumers faced with contract do not know what 'small print' contains or understand its effect. Exclusion clauses may deprive a consumer of specific rights in which he deserves protection. The Consumer Protection Act 1999 in Malaysia, allows the consumers to identify between procedural unfairness and substantive unfairness. However, the Consumer Protection Act 1999 does not adequately protect the consumer. By applying the content analysis research method, this paper reviews the legislative and judicial intervention on unfair terms in consumer contracts. This article advocates that Malaysia should establish a specific framework on consumer law protection against unfair terms in consumer contracts.

Article Details

How to Cite
Abdullah, F., Chin, O. T., Mohammed Na’aim, M. S., & Dayatie, N. H. (2019). Legislative Enforcement of Contractual Fairness in Malaysian Consumer Contracts. Journal of ASIAN Behavioural Studies, 4(13), 51–61. https://doi.org/10.21834/jabs.v4i13.334

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