Accreditation of SME Healthcare: Operators' Readiness
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Abstract
SME healthcare includes the number of beds and other healthcare facilities that are not inpatient-based. While there are over 70 Malaysian healthcare centres that attract foreign patients, only thirteen are internationally accredited. Analysis from literature found that Malaysian SME healthcare providers are not ready for accreditation which partially due to financial and human resource constraints. Future research is called to gain empirical data on understanding the readiness, challenges and strategies to be implemented. The article is prominent in assisting the SME healthcare providers' behavioural change on the way towards accreditation for the growth of the medical tourism industry in Malaysia.
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Copyright (c) 2019 Nuraisyah Chua Abdullah, Herwina Rosnan, Norzayana Yusof
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